Installs the LAN driver version 12.1.59.01 for Intel® Desktop Boards with the Broadcom* NetLink Gigabit Ethernet LAN controller. Download the file that applies to your operating system. So I suggest download the Device driver from the computer manufacturer if not then open device manager click on network adapter > now right click on Broadcom NetLink (TM) Gigabit Ethernet now click on update driver software.
Ever since I updated Broadcom Netlink(TM) Gigabit Ethernet Driver to 15.6.0.14 through an auto update from Windows Update on my Windows 10, I am unable to connect to the Internet through my Ethernet wired adapter. Here are the specs of my PC: Lenovo Ideapad Y570 8 GB RAM Intel(R) Core(TM) i7-2760QM CPU @ 2.20GHz 2.2 GHz 64 bit operating system I have tried the following things before posting this query but its still not working:. Manually downloaded the latest driver from Broadcom.com (and update existing driver ( while installing, I get an error message in the end 'Windows encountered a problem installing the driver software for your device. The operation timed out'. I disabled my digital device certificate, still I am getting this error.
Not sure why?). Downgrading the driver to an older version (While installing the older version, I am getting the same error as mentioned above). Upgrade to a different version of Ethernet Driver (17.2.0.2) as it was mentioned in one of the community post.
Uninstalling the driver and reinstalling the latest one manually (When I uninstall, the Ethernet Adapter in my network settings also gets uninstalled and I am unable to restore it back without a system restore option). Manually changed the Receiver Side Scaling as Disabled. When I run diagnostics it tells me it says there might be a problem with the drivers but provides no fix. Tried connecting through different Ethernet cables. Checked with a professional techie guy but no luck The funny thing is the Ethernet Adapter is always showing as disabled and whenever I click on Enable button on my Ethernet Adapter in Network Connections, it gives me a message 'Enabled' but still shows it as disabled.
Also the device manager for the device shows that the 'Device is working properly' and on clicking update the latest driver, it gives the message ' The best driver software is already installed' WiFi is working fine. I have read a lot of issues faced by others since the recent update but even after trying all those fixes, I am unable to start internet through my wired ethernet port. Some of the post I have gone through include: I am guessing this is a Windows 10 issue as my Ethernet port was working perfectly fine before the update.
I cannot revert back to Windows 7 as well as its been more than 2 months since I have upgraded to Windows 10. My broadcom ethernet driver device ID PCI VEN14E4&DEV16B1 and associated Broadcom part numbers is BCM57781 Please help as I use wired ethernet adapter to access internet most of the times and its really annoying not able to use the same. Do let me know if you need more information Aditya.
Hi Aditya, Thank you for posting your query on Microsoft Community. I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you. The issue could occur if network driver is not installed properly. Refer to the below steps and check if it helps. Step 1: First try to download the latest network driver from the manufacture of device and then try to install it in program compatibility mode. Step 2: I would suggest you to run the Program Compatibility troubleshooter and try to install the driver.
Check if it helps. Type “ Troubleshooting” without the quotes on search box next to Start Menu and click on Troubleshooting. Click on View All the left panel of the screen and then click on Program Compatibility Troubleshooter. Then click on Next and follow the instructions. Get back to us if you need any further assistance on Windows related issues and we will be glad to help. Hello Aditya, Thank you for your update on the issue. I would suggest you to provide with the following information in order to provide with better assistance.
Open Device Manager. In the list of hardware categories, find and expand the Network Adapters, right-click on the device driver mentioned, and click on Properties.
Click on the Details tab and select Hardware Ids from the drop-down menu under section Property. Please provide the details under section Value in the next post. If you are uncomfortable in providing the details precisely, you may also send a of the Hardware ID details. Thanks again! Regards, Harkanwar.